Outstanding Service during theft claim

I would like to take a moment to commend MiWay & the assessor who handled my claim Andre Koekemoer for their outstanding service.

My recent claim was assessed and approved within a week, which truly exceeded my expectations. During a time that was already stressful, the efficiency and professionalism made a significant difference.

While there were moments where I felt anxious and overwhelmed during the process, this was largely due to the emotional toll of the situation. The assessor handled everything with patience and professionalism, and I especially appreciated that he recognised when I was not okay and chose to conclude the meeting early. That level of awareness and respect meant a lot to me.

I have been with MiWay for many years and have multiple policies with them, and I can honestly say that their service has consistently been reliable. Every time I’ve needed assistance, it has been handled promptly and efficiently.

This experience has reaffirmed my confidence in MiWay, and I truly appreciate the way my claim was handled from start to finish.