AF
Ashlie F

1 reviews | Active since Mar 2012

15 Feb 2017, 10:42

Outstanding Service and restoring my faith in the Short-Term Insurance Industry

<p>My overall impression of their call centre staff is that they are always competent, knowledgeable friendly and efficient. Ditshego Molefe assisted and authorised a windscreen replacement claim in 5 minutes and Manda Simms finalised an MVA-related claim for my son in only 2 weeks. She was patient, explained the claim process eloquently, displayed compassion and kept him informed of the process every step of the way. At the time of the accident, the emergency assistance personnel were top-notch. Thank you to both of you ladies for restoring my faith in the insurance industry after a terrible experience with another insurer. If I could give you and MiWay 10 stars I most certainly would!</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply15 Feb 2017, 10:58
Official

Thanks so much for taking a moment out of your day to comment on great service, we really love your feedback. We are thrilled that Ditshego and Manda impressed you with their hard work and dedication.

Best regards,
The MiWay Team