SH
Sesethu H

1 reviews | Active since Oct 2019

14 Oct 2019, 12:56

Outstanding service

I have been trying to give feedback for the services provided to me by Nhlanhla Nkosi whilst I was claiming for a smashed front passenger window. I dont know whether it's my device or maybe I'm just doing something wrong so Nhlanhla opted to giving me ur email address instead.

I want to commend Nhlanhla Nkosi on the way he handled the claim. From the moment I first spoke to him right to checking up if I'm still fine and still needing his assistance further. He made sure that I was safe, the car was in a drivable condition, explained everything that I needed to know. He even called me later on to check if the window was fitted properly and to see if I was happy with the glass fitters workmanship of which I said yes.

He went above and beyond and as this was not my first time lodging an insurance claim, but I can honestly it was the best service I've ever encountered.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply14 Oct 2019, 13:00
Official
Wow - this is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Nhlanhla is so enthusiastic about delivering awesome service and we are so happy to have him on our team. We’ll be sure to show him the recognition he deserves and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team