CL
Clive L

1 reviews | Active since Nov 2009

14 Mar 2018, 14:48

Outrageous quotes

I am currently insured with Miway. I moved to Miway in December last year for two reasons. One the monthly premium I was quoted was less than what I was paying at the time, for give or take the same benefits. The second reason was the good rating Miway has on this website. I am now looking to replace my vehicle with a demo vehicle and I think someone at Miway has lost the plot. On your website I get quoted about R1500 per month to insure this vehicle. When I phone in to the call centre to see if that can be reduced, I get quoted R1900 per month, which was subsequently reduced to R1700. These figures are outrageous. Firstly has Miway forgotten that they have my entire short term portfolio, including movable items, 2 other vehicles and my household contents.

I think I am being quoted simply for a single vehicle portfolio. If this is not the case and the quotes as mentioned above are correct, then I don't think I will be a customer of yours for very much longer. Something somewhere is very wrong. I have an excellent credit record, I am over 50 years old and I am not purchasing a high performance vehicle and its value is under R300000-00.

Whats up?

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply14 Mar 2018, 15:06
Official

We are really sorry to hear that your experience with us has not been a pleasant one. We've passed your message on and someone will be in touch to discuss your concerns.

Kind regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply22 Mar 2018, 16:42
Official

We’re so sorry to hear that you are not happy with the amounts you are being given. Nomsa has since been in touch to discuss your concerns in more detail!

Please don’t hesitate to give us a shout if there's anything else we're able to help with.

Kind regards,
The MiWay Team

Best regards,