OurWay, clearly not MiWay

<p>In case of third-party claims MiWay requires certain documents, which I have provided. They are supposed to respond in 48 hours, but they have not done so. What makes this even more frustrating is that I am their client. I have no idea when they will process the payment so that my car can be fixed.</p> <p> </p> <p>The website says that 'in the unfortunate event of you having to submit a claim, MiWay tries to make a potentially confusing process as haassle-free as possible'. I suggest MiWay takes this seriously, or remove this statement.</p> <p> </p> <p>My very high premium just went off, so why should I accept this level of mistreatment?</p> <p> </p> <p>Please approve my quote, you don't ask me to pay my premium, ever! I need my car back.</p> <p> </p> <p>Provide a good reason why I should stay with MiWay after this. </p>