TA
Tanya A

1 reviews | Active since Jun 2013

26 May 2022, 08:47

Only in for the money - ****py Insurance

This is my second review. Its now been 10 weeks since my accident and they still have not "completed their investigation". I was hit, rolled twice and ended up in the center barriers of the highway. I have now been having to use uber which costs a fortune and borrow my sons car where possible. Since my son now has to walk, when I use his car. he was ****** twice. For the last 3 months I still have to pay my insurance premium, which they increase every month since the accident and I still have to pay the premiums on a car I don't have.

I insist i will never recommend Miway to anyone. I will do everything in my power to discourage people to use them. They quick to take your money, but as soon as you hit a pot of bad luck.. then your the bad guy. Some of their investigators are also quite rude and tell you lies about statements they received from 3rd parties to scare you. and threaten a person with non payments. They prolong their investigations, just so they can get more money out of you. Especially if the vehicle is a write off.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply26 May 2022, 09:37
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. 
Best regards,
The MiWay Team