YG
Yentyl G
1 reviews | Active since Oct 2016
29 Jan 2020, 11:59
Online efficiency vs human efficiency
Signing up is efficient and the online service is good. However when you would want to get to a real human the wait time is very long. Cancellation is not an efficient process. had to wait for someone to answer for an incredible period of time. the call me back service does not happen within a day.
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MiWay Insurance's replyOfficial
29 Jan 2020, 13:41Thanks for taking the time to write to us and for bringing your concerns to our attention! We’re so sorry for any inconvenience that has resulted because of this. We have escalated your concerns on to our team and one of our agents will be in touch to discuss your concerns with you in more detail and to see how we can make things right.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply29 Jan 2020, 13:41
Official
Thanks for taking the time to write to us and for bringing your concerns to our attention! We’re so sorry for any inconvenience that has resulted because of this. We have escalated your concerns on to our team and one of our agents will be in touch to discuss your concerns with you in more detail and to see how we can make things right.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,