offended
I have never in my entire life been more offended by any insurance company.
We have for the past 2 years received monthly calls from MiWay insurance trying to get us to swop over from Outsurance to MiWay insurance.
Last month - on the clock again the same story. I again clarify that we are happy with my car insurance and is not in the market for swopping over to another insurance company.
The call center agent had the absolute audacity to tell me that she is not interested in my opinion and insisted on speaking to my husband (in regard to my car insurance)
I find the call center agents rude, persistent and offensive unfortunately.
I really wish they would stop calling and just accept a no
Helpful (0)
Replies (3)0
Replies (3)MiWay Insurance's replyOfficial
22 Nov 2022, 09:39We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply22 Nov 2022, 09:39
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
's updateReviewer Update
22 Nov 2022, 09:41Thank you so much for the speedy response MiWay, it is greatly appreciated
's update22 Nov 2022, 09:41
Reviewer Update
Thank you so much for the speedy response MiWay, it is greatly appreciated
MiWay Insurance's replyOfficial
22 Nov 2022, 12:31You're welcome, Jessika! Again we apologise for your frustrating experience with us and we will get in touch to turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply22 Nov 2022, 12:31
Official
You're welcome, Jessika! Again we apologise for your frustrating experience with us and we will get in touch to turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
