JA
Joanne A

1 reviews | Active since Aug 2015

14 Aug 2015, 15:23

Ntokozo made MiWay work my way!

I am in the process of selling my car and buying a new car. I went to my insurer MiWay, ,to get the process going. I had several mishaps that happened along the way, much to my chagrin. I was so frustrated, that I logged a formal complaint, and within no time, Ntokozo called me to better understand my situation.<br> <br> Nkotozo was professional, empathetic and most importantly very, very helpful. She reviewed my entire policy and even gave me a great discount. Because of Ntokozo, I will remain with Miway, as I truly feel like a valued client.<br> <br> Ntokozo, its people like you who make this world a better place with your exceptional client service. <br> <br> Thank you!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply17 Aug 2015, 15:19
Official
Hello jayodi,

Wow - it sounds as if Ntokozo saved the day. Thanks for showing her the recognition she deserves and for giving us another chance to show you just how much we value you as our client.

We'll be sure to pass your message of thanks onto her and show her the recognition she deserves for making things right!

Kind regards,
The MiWay Team