MM
Matshidiso M
1 reviews | Active since Sept 2011
19 Nov 2020, 14:04
Now That's Customer Service
I was very upset when I went to an Assessment centre and they informed me that they couldn't assist me because of Covid19 restrictions. Logged a call on to my way to call me back. Annah Tholo called me back I was just ready for her. I told her how unprofessional Miway is and how I wasted my time and petrol going to the Assessment centre and how I will not be going to any other assessment for that matter. She was professional come and empathetic and very apologetic. She provided with a customer centric solution that left saying Wooowwww that's what I call customer service. Thank you Miway.
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Replies (1)MiWay Insurance's replyOfficial
19 Nov 2020, 14:40What great feedback for Annah! Thanks for giving her the opportunity to turn things around and we look forward to impressing you for years to come.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply19 Nov 2020, 14:40
Official
What great feedback for Annah! Thanks for giving her the opportunity to turn things around and we look forward to impressing you for years to come.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
