MB
Martha B

1 reviews | Active since May 2015

14 Apr 2023, 10:50

Now that is what I call service

After having a freak storm that wreck havoc in Empangeni, I had to put in a claim for the hail damage to our vehicle. An error slipped in with the allocation of my approved claim to a repair agent and after informing MiWay of the issue I phoned in this morning at 8:40 and spoke to Jessica Sekwane who updated me by saying the first incorrect allocation was cancelled and she would follow up on the new allocation to an repair agent. At 9.28 I received my letter to inform me who will be the repair agent that will be fixing the hail damage on my vehicle. Now that is what I call service!!. Thank you MiWay for the excellent service.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply14 Apr 2023, 10:51
Official
Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.

Best regards,
The MiWay Team