BW
Babalwa W
1 reviews | Active since Feb 2017
09 Jun 2021, 11:25
Nothing but Lies, frustrated & disappointed
I am so disappointed to be writing a bad review about Miway for the 2nd time in less that 2 weeks. I have never been this frustrated in my life and disappointed. My claim in iver two months now was submitted on 1 April. The last call I had from a gentlemen named Vongani Mshimbiyi on Friday 3rd June. He was supposed to finalise my claim
He promised to get back to me on latest Tuesday, 8 June. I waited patiently for the call nothing. Late afternoon I send an e-mail still no response. I am still yet to get feedback regarding my first complaint from Ayanda. Can someone get back to me.
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Replies (1)MiWay Insurance's replyOfficial
09 Jun 2021, 11:55We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply09 Jun 2021, 11:55
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
