kA
kennidean A

1 reviews | Active since Oct 2012

03 May 2016, 07:55

Nothing but a number

After month and month of problems with Miway I think this is the ultimate. I don't I have ever been made to feel so worthless as a client. from the consultants speaking to clients like *********** idiots, to management making promise just to shut us up. I had a simple query....but it would appear that Miway couldn't care less. all I wanted to know is WHY the Miway online statement dates do not correspond with my bank statement dates secondly HOW Miway debited my Nedbank account when there was in actual fact a Absa bank account on the system. Subsequent to the Miway debited my Nedbank account again, and I asked but did not get a response. so Karabo Tema, Louanne Terreblanche and Busiswe Manana were going to "investigate" and get back to me.... to date I have not received any response. I sent and email to them advising of my disappointment...and that I want to cancel the insurance. Instead of contacting me to find out why-like a GOOD BUSINESS does- they merely instructed a consultant, Amori, to proceed with the closure. Miway basically shows you point black that all they care about is the money, ***** the customer right. If you are looking for further details, please consult the aforementioned people as they have ALL the emails and bank statements. I WILL NEVER RECOMMENDT MIWAY TO ANYONE...EVER!!!!

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