RE
Rose E

1 reviews | Active since Sept 2016

29 Dec 2017, 08:17

Not what they say but what they do not do!

Have been a loyal customer for 9 years. Now that I have a window claim I realise how inflated the excess is at R1120 so all these years I think they are giving me a great premium they do not tell you that your excesses payable are through the roof. For example one would have to pay excess on hail damage R4000 where as other companies do not even charge one cent for hail damage claim. I am so disgusted with Miway and the way they have handled my complaints cannot wait to move to another insurer. would not recommend Miway to anybody plus would warn existing clients to really examine your policy or else you will be in for a nasty suprise like I was.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply29 Dec 2017, 08:34
Official

We are really sorry to hear that you feel let down. We will be in touch to discuss your concerns with you in more detail.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply29 Dec 2017, 09:38
Official

Thanks for taking the time to comment Rose!

Buhle has since been in touch to discuss your concerns. She’s explained your policy cover in more detail. Please give us a shout should you need anything else.

Kind regards,
The MiWay Team