Not trustworthy insurance, No peace of mind but it just a multiple of stress

<p>I insured my car (Nissan Micra 2012) with Mi Wa. I got an accident on the 31 December 2016. I phoned Miway to report the insure but I was informed to drive my car to my hpise if it drivable so I did. I called them afterwards to register a claim and it took them 10 days to acces my car even thpugh I reported the accident recently after it occured.</p> <p>The approved my claim and fixed the car but couldn't fix my rims. I started to write to them and the requested images of the damaged wheels. I sent the images but the informed me that they will be paying for standard rims (Wheels) of the Nissan Micra. I get that but as for my issue, I bought the car with those 17 inch rims and joined Mi Way with the same rims. When I took the car for inspection with Mi Way it was with the 17 inch rims. I never changed anything in the car ever since I bought it. I dont understand if now Mi Way is informing me that they will pay for rims that I never had.</p> <p>If Mi Way says they will pay for two standard rims, does that mean I have to drive the car with two different rims which are also different in sizes?<br />So if Mi Way buys two standard rims, does it also mean that I have to buy the two tyres for those rims on my own?</p> <p><br /> I am really worried about the kind of service that I am getting here. I have sent prove that my car never had standard rims but still there is no assistance from Mi Way.</p> <p> </p> <p>This is absolutely bad service</p>