BM
Bontle M
1 reviews | Active since Nov 2024
24 Dec 2024, 08:04
Not Trustworthy
I was helped by Innocentia Kgano, I provided all proof that my bank charged me a fee of R300 due to MIway's unauthorized early debit order. Innocentia ensured me that they will reduce my next debit order by R300 but now they only reduced it by R100 which very much wrong. I am so disappointed in their service plus their agent lying to me. They are proving not to be trustworthy!
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Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
24 Dec 2024, 08:05It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply24 Dec 2024, 08:05
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team