NS
Nurwaan S
1 reviews | Active since Sept 2018
02 May 2026, 16:31
Not sure if my key is faulty but I had the battery replaced earlier
Not sure if my key is faulty but I had the battery replaced earlier. I called Miway, thinking they will assist quickly to send a locksmith, but the consultant Bheki had a terrible tone. 30 minutes after I called, I asked via WhatsApp what's the ETA was for the locksmith, Bhekie rep**** that another 60 minutes. Looks like it's time to change Insurer
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MiWay Insurance's replyOfficial
02 May 2026, 16:31It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply02 May 2026, 16:31
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team