LG
Lourens G

1 reviews | Active since Nov 2012

17 Sept 2015, 07:31

Not sure if its uneducated or simply *****

I had insurance with MiWay and sold my car so I cancelled the cover.<br> <br> They then said I should keep the cover for R17 per month which I agreed.<br> <br> Debit order date was said to be last day.<br> <br> Then from July 2015 suddenly debit orders for the R17 was sent to bank between 15 and 17th of each month.<br> <br> I then sent a mail requesting ALL policies to be cancelled. I even recieved a mail stating it was.<br> <br> NOW again this morning debit order request was sent to my bank. <br> <br> Is this *****ing or is this pure UNEDUCATED ???<br> <br> WHAT DONT THEY UNDERSTAND ??? <br> <br> MIWAY will make sure all these R17 are back in my account and my bank charges are covered ASAP !!!<br> <br> Will NEVER again deal with this unprofessional company in my whole life.<br> <br>

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply18 Sept 2015, 14:46
Official
Hello Lolo2580,

We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you. Thanks for giving Amori a chance to discuss your concerns with you in more detail, and assisting with your cancellation request.

We're sorry to lose you as a client - but our doors will always be open to you should you ever want to come back! Please give us a shout if you need any further assistance.

Kind regards,
The MiWay Team