DS
DZUNANI S
1 reviews | Active since May 2024
24 Mar 2026, 18:45
Not sticking to our agreement
I’ve spoken to a consultant some weeks back and we ageeed that the policy will start on 1st of April 2026, and money will be debited on the 1st of April, but to my surprise on the 24th march 2026 money was debited on my account and that is not what we agreed upon.. if the insurance fail to keep our agreement now before the policy start , what more will happen if i have joined the policy..
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MiWay Insurance's replyOfficial
24 Mar 2026, 18:45It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply24 Mar 2026, 18:45
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team