Not responding even after hello peter

Item: MiWay Insurance
Rating: 1
Author: Dean M

<p>Dear Miway, </p> <p>7 hours ago you said someone would get hold of me, clearly noone has so another complaint</p>

Helpful (0)

Replies (3)

MiWay Insurance's replyOfficial

21 Dec 2016, 08:43

We have passed your message on and someone will be in touch.

Best regards,
The MiWay Team

MiWay Insurance's reply21 Dec 2016, 08:43

Official

We have passed your message on and someone will be in touch.

Best regards,
The MiWay Team

Dean M's updateReviewer Update

21 Dec 2016, 11:21

Dear Miway,

Well done on not acknowledging there is an issue with your own processes and still not adressing the issue

Dean M's update21 Dec 2016, 11:21

Reviewer Update

Dear Miway,

Well done on not acknowledging there is an issue with your own processes and still not adressing the issue

MiWay Insurance's replyOfficial

22 Dec 2016, 10:09

Thanks for your note! We confirm that Phillip has since called to discuss your concerns with you in more detail and he also advised that it is never our intention to frustrate you in any way. Our repairer is busy with your car and they will be in touch as soon as the parts have been received.

We do apologise for the delays, please be assured of our commitment to get the repairs done ASAP!

Best regards,
The MiWay Team

MiWay Insurance's reply22 Dec 2016, 10:09

Official

We do apologise for the delays, please be assured of our commitment to get the repairs done ASAP!

Best regards,
The MiWay Team