NJvV
Nadia Jansen van Vuuren

1 reviews | Active since Sept 2009

31 Oct 2016, 13:34

Not receiving Premium refund

<p>I cancelled my policy 11 October 2016, and after phoning Miway twice regarding the premium refund I still have not received the money back nor have any person phoned me regarding the progress. MiWay is quick to collect premium but when they need to refund they take their time, by tomorrow it will be three weeks.</p>

0
Replies (4)
MiWay Insurance
MiWay Insurance's reply31 Oct 2016, 14:37
Official

We're so sorry for the wait and for letting you down - an agent will be in touch to chat about your concerns.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply31 Oct 2016, 14:38
Official

We're so sorry for the wait and for letting you down - an agent will be in touch to chat about your concerns.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply31 Oct 2016, 14:38
Official

We're so sorry for the wait and for letting you down - an agent will be in touch to chat about your concerns.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply31 Oct 2016, 16:04
Official

Thanks for giving Mmathapelo a chance to step in and assist. She has explained the different options available to you and we urge you to give us a call if you need further clarity.

Kind regards,
The MiWay Team

Best regards,