HT
Humbelani T
1 reviews | Active since Apr 2013
03 Jan 2023, 18:49
not paying out a claim
i was in a car accident hit and run and my car was written off now miway closed my case without covering Due Care and Precaution how do I become precautionary if someone changes lanes without indicating coursing an accident and runs away after they will look for any loophole not to cover they investigator said they have access to cameras now when they don't want to cover they don't have access anymore
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Replies (3)HT
Humbelani T's updateReviewer Update
03 Jan 2023, 19:17 Good day Shahid
It is sad to see such treatment from your company however let me start by requesting you to cancel both my contract under my name *** and send me a cancelation confirmation letter.
I was in an accident on the 4th (hit and run ) silver Almera pushed me out of the way leaving me on the street to die when we visited the site you saw the silver part and told me that it is not good proof enough that it was not good enough that there was a second car, we spoke about the camera which you said you have access to now that you no not want to cover my car I must get access to cameras myself?
attached is a silver part of the second car involved with red markings that you claim were not there.
The other dispute I have is you sending me the the car /curtesy hire bill which was never communicated to me that should the claim declined I will have to pay otherwise I would have not accepted the car to be delivered to me this was presented to me as benefits when I joined my way not liability second bill I am getting is the towing of the car which should I have known better I would have just towed my car to my own yard with my own towing truck
there is road marks that shows I was on the right lane when the almera suddenly came to my lane which you refuse to use as proof that I was not on the wrong side here please relook at the matter and revert back to me
HT
Humbelani T's update03 Jan 2023, 19:17
Reviewer Update
Good day Shahid
It is sad to see such treatment from your company however let me start by requesting you to cancel both my contract under my name *** and send me a cancelation confirmation letter.
I was in an accident on the 4th (hit and run ) silver Almera pushed me out of the way leaving me on the street to die when we visited the site you saw the silver part and told me that it is not good proof enough that it was not good enough that there was a second car, we spoke about the camera which you said you have access to now that you no not want to cover my car I must get access to cameras myself?
attached is a silver part of the second car involved with red markings that you claim were not there.
The other dispute I have is you sending me the the car /curtesy hire bill which was never communicated to me that should the claim declined I will have to pay otherwise I would have not accepted the car to be delivered to me this was presented to me as benefits when I joined my way not liability second bill I am getting is the towing of the car which should I have known better I would have just towed my car to my own yard with my own towing truck
there is road marks that shows I was on the right lane when the almera suddenly came to my lane which you refuse to use as proof that I was not on the wrong side here please relook at the matter and revert back to me
MiWay Insurance's replyOfficial
04 Jan 2023, 08:25We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply04 Jan 2023, 08:25
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
HT
Humbelani T's updateReviewer Update
06 Sept 2023, 17:39Today is the 8th month since my accident and you still not giving me a valid reason why you not paying the 3rd party , towing fees and covering my car as I was in a so called comprehensive cover what I am getting from your company is you guys trying by all means to get a loophole not to pay claims
HT
Humbelani T's update06 Sept 2023, 17:39
Reviewer Update
Today is the 8th month since my accident and you still not giving me a valid reason why you not paying the 3rd party , towing fees and covering my car as I was in a so called comprehensive cover what I am getting from your company is you guys trying by all means to get a loophole not to pay claims
