JP
Jennifer P

1 reviews | Active since Jul 2016

15 Jul 2016, 10:31

NOT MY WAY!!!!!!!

<p>NOT MY-WAY!!!!!! C737693</p> <p>On the 26th of May 2016 we had a house breaking and since then no joy what so ever from our Insurance Company MiWay. Now today 15/07/2016 we are informed by our Assessor Troy that he is convinced it is a ********** claim and his recommendation will be not to settle. We have also been told that if that is the case we will all be Black listed (5 years) and no insurance company will even look at us as clients. Also wanted to know if we were planning on withdrawing our claim before they meet to deliberate . My husband’s Laptop is a huge issue (proof of how he paid for it and the date it was purchased 2 ********** ). Now not only do we have to cancel our insurance but we have to go see a lawyer. They have no problem with you paying every month but when push comes to shove it is on you to prove that your posessions were in fact taken. I want them to submit the proof that this is a ********** claim.</p>

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Replies (2)
JP
Jennifer P's update18 Jul 2016, 05:02
Reviewer Update

Thank you Gill for the contact details for the Ombudsman.

MiWay Insurance
MiWay Insurance's reply21 Jul 2016, 11:43
Official

Good day Jennifer,

Please accept our sincere apology for any delays you experienced – we assure you that it is never our intention to frustrate you in any way!

Valerie has since been in touch to explain the claim process, what to expect moving forward and she has assured you that we will keep you in the loop. Please don’t hesitate to give us a call if you have any other questions in the interim!


Best regards,
The MiWay Team