1 reviews | Active since Apr 2012
Not Miway... Yourway. Mislead clients till it hurts
<p>On the 3rd of October I spoke to a gentleman by the Name of Sherwin Wee everything went smoothly but that's where it stopped. Upon finalising my insurance myself and Sherwin had agreed on a 1st premium of R768 odd Rand which included my cover as well as a discounted activation fee. Only to recieve my documents moments later and realise that he and Miway were trying to **** me!!!! R972 was due to go off my account when I called in I was informed that was the correct amount and I was **** to. After speaking to various people at Miway who just added to my frustration and didn't help in anyway I soon realised that no one took note or understood the seriousness of the matter. Everything that's happened in this situation goes against everything the FAIS act stands for. I've laid a complaint to the ombudsman and sent through my calls as well as the policy documents. and suggest Sherwin Wee starts looking for a new job. If anyone has the option of staying away from Miway do so. If you'd like a copy of my calls and policy documents I'll gladly be willing to share with the public. **********
We really value your feedback and please accept our apology for the let down. We have passed your message on and someone will be in touch to discuss your concerns.
Best regards,
The MiWay Team
We really value your feedback and please accept our apology for the let down. We have passed your message on and someone will be in touch to discuss your concerns.
Best regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially, and for any hassles your experienced. Innocentia has since been in touch to discuss your concerns and assured you that all future debits will run correctly.
We thank you for giving us another chance to make things right and we urge you to let us know if you need help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially, and for any hassles your experienced. Innocentia has since been in touch to discuss your concerns and assured you that all future debits will run correctly.
We thank you for giving us another chance to make things right and we urge you to let us know if you need help with anything else!
Kind regards,
The MiWay Team
