BL
Brian L

1 reviews | Active since Mar 2021

15 Mar 2024, 09:15

Not MiWay - it's TheirWay!

I have never done any business with MiWay, and yet for years they have been calling and harassing me to sign up for one on their products - usually car and home insurance. After a break of about a year, I have been called twice since yesterday for the same nonsense again. The second caller this morning said I had taken part in a survey - which I do not recall - and asked for more information. They just don't get the message. If I want any insurance of any type, I will do my research and contact a company, and then I will not give personal, let alone banking details over the phone. I have asked to be removed from their lists, but they still keep calling. They are the most revolting, pushy and "won't take no for an answer" company in this country! If they call me once more I have have a lawyer's letter sent to them to stop this nonsense.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply15 Mar 2024, 09:23
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team
BL
Brian L's update15 Mar 2024, 14:20
Reviewer Update
Firstly, I do not have any service expectations from you, as I want nothing to do with your company. Your marketing department chose to start contacting me years ago - I never asked to be contacted by you or anyone for insurance advice. Whoever this right team is that you are passing my concerns on to, they don't have to sort out anything, MiWay must just stop contacting me and trying to solicit business from me when each time I have made it clear that I do not want any insurance cover of any type from them. Just do me a favour and remove me from your lists. Is that such a difficult thing to do?