1 reviews | Active since Dec 2016

10 Jun 2018, 20:08

Not Miway, but yourway

Emergency roadside assistance??? Dont think they know what it means. 1hr45 mins still waiting on a call back. 4 calls later itl cost R1800 to assist?????? Really? What is the use of roadside assistance? A complete waste of time and money. Emergency?

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply11 Jun 2018, 08:13
Official

We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. We have passed your feedback on and someone will be in touch to discuss your concerns.

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply10 Jul 2018, 11:16
Official

We unconditionally apologise for any hassles you have experienced following the request for towing that has led you to complain. Tebogo has since been in touch to assure you of our commitment to deliver great service and we thank you for giving us another chance to show you just how much we value you as our client.

Please feel free to give us a call if there’s anything else we can help with.

Kind regards,
The MiWay Team