1 reviews | Active since Jun 2016

05 Jul 2016, 06:18

Not impressed with miway

<p>I’ve been with Miway for 7 years and recently added a third car on my policy. Initially I was quoted R1070 on the car but I had to cancel the policy because the dealer pulled out. Few days later I got a similar car and I re-added the car but now the quote was R1400 because they said they were running a special that week thus it was cheaper, then we got it to R1117 by taking excess up. I called them again to ask for a policy review just to see if I can’t get cheaper rates but nothing, they didn’t even bother trying. After being their customer for such a long time and with multiple items insured I was hoping for better.</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply08 Jul 2016, 13:48
Official

Good day Sifiso

Thanks for bringing this to our attention! We’re so sorry to hear that the recent changes to your policy has left you feeling let down and undervalued! Mmathapelo has since been in touch to update your policy to better suit your needs and we thank you for giving us another chance to make things right.

Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!


Kind regards,
The MiWay Team