JS
Jay S

1 reviews | Active since Apr 2014

27 Sept 2021, 11:40

Not impressed this time around.

Guys the process it takes for a third-party claim is so draining honestly, I was given 7 days for the assessment team to hand over the claim to legal, now I'm given another 7 days for something to take place. C*** although this claim was sent to you late becuase your client was running around, that doesn't mean i'm not desperate to get a resolution to this matter. lets get this moving ASAP.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply27 Sept 2021, 15:36
Official
This is unacceptable, and we apologise for the inconvenience and frustration you have experienced. Your feedback has been escalated and someone will be in touch shortly to sort this out!
Best regards,
The MiWay Team
 
JS
Jay S's update29 Sept 2021, 14:25
Reviewer Update
Good day,
now you guys have declined my claim, beuase you are saying I'm the cause of the collision, the question is where you there when it happened, your client is the one who is wrong and she accepted that she is wrong, now she is changing the story. this is very unacceptable provided that i have already fixed my car. its fine though, i will take it up with my lawyer and get back to you.