EF
Eldine F

1 reviews | Active since Mar 2014

04 Apr 2018, 10:59

Not Happy with PG glass and Miway

Not Happy with PG glass and Miway I submitted my insurance claim early on 03.04.2018, I only received authorization from PG glass the next day 04.04.2018 and guess what they can only help me on Friday 06.04.2018. I have to drive a whole week with a back windscreen. Miway had the whole day to process my claim yesterday and they did not bother to call me back, I had to phone them back to follow up. VERY FRUSTRATED

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply04 Apr 2018, 11:06
Official

We have passed your message on to our Claims team and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply05 Apr 2018, 09:57
Official

Thank you for your note, and we value your feedback. We believe that Palesa has since given you a call to discuss the claim process with you, and we are happy to hear that your claim has been authorised. Our Service Provider should get in touch with you shortly to make the necessary arrangements.

Should you need anything else in the interim, we urge you to give us a call.

Kind regards,
The MiWay Team