MM
Motlatso M

1 reviews | Active since Aug 2018

28 Sept 2018, 11:51

Not happy with panelbeater time run-over thus affecting me

In every project there is time frame and penalties if deliverables are not met. My car claim was approved and instructed to the panelbeater to start working on the car in less than 2 days from the day of incident. 30 days later courtesy car must be returned. I asked myself is myway not interested in what the client is driving while there is extension in time frame to fix the car. Myway in my view since their supplier(Panelbeater) failed to accomplish the work on time. They are supposed to arrange extension or in their agreement with Panelbeater they must put car own 's interest before everyone

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply28 Sept 2018, 12:03
Official

We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply10 Oct 2018, 16:33
Official

Thank you for your message – we are sorry for the hassles you’ve experienced with your claim. We believe that Sanet has since given you a call and we are happy to hear that you're pleased with the solution provided.

Should you need help with anything else going forward, please don’t hesitate to give us a call.

Best regards,
The MiWay Team