SG
Siyabulela G

1 reviews | Active since Aug 2015

01 Oct 2021, 13:23

Not happy even thinking of moving insurance

I am not happy with the service I have received so far with Miway, I logged a claim on Saturday morning , on Monday was told that the car will be assessed and will get a report within 3 days, now its Friday the report is not available , been calling not getting any help, I thought claiming with miway will be easy but so far its been a hustle and am at their mercy, I been paying my premuims very since 2019 never even skipped any paymemts but the service I received not happy at all.

0
Replies (4)
SG
Siyabulela G's update01 Oct 2021, 13:36
Reviewer Update
I am even thinking of moving my life cover of the service I have received
MiWay Insurance
MiWay Insurance's reply01 Oct 2021, 15:11
Official
We’re so sorry that we have upset you. We have passed on your concerns to the right team and an agent will get in touch with you as soon as possible to sort this out. 
 
Best regards,
The MiWay Team
 
SG
Siyabulela G's update01 Oct 2021, 15:21
Reviewer Update
Good day

Thanks for your response , when are they going to call ***,am really not happy with the service was told the assessor will call and am still waiting I honestly had faith with this company but now I don't know anymore
SG
Siyabulela G's update01 Oct 2021, 17:12
Reviewer Update
Thank you Lonwabo Nono for your help and also for explaining and taking your time , for your efforts of calling the assessor to find out what's the hold on the claim

Thank you God bless you