NM
Ntombifuthi M

1 reviews | Active since Oct 2018

14 May 2022, 20:05

Not credible panel beater

I had an accident 2-3 month ago and MyWay took my car to Vaalside Auto body to fix it. Ever since I got my car back one thing after the other has been breaking down. The things that needed to be fixed from the accident were front light, bumper and shock. The day I was called to fetch the car the first time, the shock was not fixed and had to wait an extra day to fetch it. A week later my radiator acted up, took it back. Two weeks later my clutch broke. At this point I told MyWay everything and they said they will investigate if the panel beater was credible as my uncle had used them before but ended up selling his car because it was messed up after they “fixed” his after his accident (did relay this info to MyWay). Was told its wear and tear, which I had to pay from my own pocket which was fine as I needed my car back. And now the electronics of my car are acting up, brake lights aren’t working and the normal lights are dying one by one, even after replacing the lightbulbs. Fixing these from my pockets. Spare wheel was gone when I fetched my car, had to go back and fetch it the 2nd time around, they “forgot” to put it back, they said. Oh did I mention that they even changed the original windscreen shade visor of my car???? If they could change such unnoticeable parts, one can only wonder what else was changed in my car. MyWay I ask again investigate this panel beater before the mess up more cars.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply15 May 2022, 09:25
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. 
Best regards,
The MiWay Team