kM
kate M

1 reviews | Active since Jan 2013

21 Oct 2015, 16:26

not coming back to me

yesterday i wrote report to hallow peter complementing Miway how it has been good to me, i guess i was too hasty, this morning something happened, that needed to be reported to CraigV, because he is handling my case , i have been calling him from 5:40 am till this moment,i also left massages to his answering machine also i spoke to one of colleague and left massages since this morning , i also wrote him emails with no luck. it is a agent matter that can affect my case. i need him to tell me the way forward, no luck

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply30 Oct 2015, 12:47
Official
Hello MASHAKWE,

We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Craig has since been in touch to discuss your concerns with you in more detail and to assist you with your claim.

Thanks for giving us the opportunity to make thing right and please give us a shout if you need any further assistance!

Kind regards,
The MiWay Team