1 reviews | Active since Mar 2009
On 27/11/17 I spoke to the Miway consultant,Dineo,after contacting Miway numerous times for the incorrect debit orders for the past almost 2months. I was assured by her that the correct amount will go off on the 4th of December 2017 and even got her confirmation that shows on her system that this month my debitorder will go off for the amount of my new premium excluding the money the still owes me. Well, needless to say that did not happen, AGAIN! Is it just incompetency on Miway side or just the lack of efficient customer services? Used to be so caring about their customers but do not think that is the case any longer. Refilwe Montshiwa, the hard work you done on your side, well... nothing came of that!!
We are so sorry for upsetting you on more than one occasion! Please accept our sincere apology for not getting things right and for any hassles we have caused you. An agent will be in contact with you shortly to discuss your concerns
Best regards,
The MiWay Team
Best regards,
We are so sorry for upsetting you on more than one occasion! Please accept our sincere apology for not getting things right and for any hassles we have caused you. An agent will be in contact with you shortly to discuss your concerns
Best regards,
The MiWay Team
Best regards,
Thanks for giving Khulu a chance to discuss your concerns with you in more detail and please let us know if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Best regards,
Thanks for giving Khulu a chance to discuss your concerns with you in more detail and please let us know if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Best regards,
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