KR
Kwena R

1 reviews | Active since Jul 2023

04 Jul 2023, 00:30

NOPAY WITH MIWAY. ITS THEIR WAY OR THE HIGHWAY!!!

MIWAY WONT-PAY…With MIWAY there is NOWAY! No service, Inhuman and all they want is to take people for a ride! you’ll NOT get your car repaired or replaced! Since 28 Jan 2023, It’s been just headaches with MIWAY!I have put in a claim for my BMW. Got 2 quotations as requested and with each quotation amounting to over R80 000. I’m sitting now so late at night, because I can’t sleep I’m stressed by the fact that they have just offered me R14k … A SLAP ON MY FACE! For what, I don’t know! my car can’t be replaced or fixed with R14k in the meantime I’m losing business/ clients everyday due to not being mobile and unable to service them.!

what can I do when in such a situation? I refuse to accept this insult of an offer! can miway just get my CAR BACK to me the way it was thats all i want! I don’t need money I just want my car back to the way it was. Iv already waited 6 months !!! waiting inline to be helped and this is the help I get, R14k to buy sweets and to just forget about my car.

What an insult by miway what should I do to be treated fairly?.

Wow R14k there is clearly NOWAY WITH MIWAY but the Highway.

Any and all the help or advice will be greatly appreciated anything will do really please don’t worry about the time im up I can’t sleep anyway cos of MIWAY AND THEIRWAY.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply04 Jul 2023, 00:32
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team
KR
Kwena R's update23 May 2024, 12:35
Reviewer Update
I’ve been sending emails to the assigned “right team” or person and they have not assisted me in anyway they not even responding to my emails nothing no feedback nothing I would even copy the claims / finance department in each email and not a single person has responded to me. Please assist urgently as this matter is long overdue. From 28 January 2023 to today 23 May 2024 nothing has been done. I have a full record of emails iv been sending with no response or feedback. Something is Not Ok At MiWay.