KN
Khanyisile N

1 reviews | Active since May 2016

22 Aug 2016, 05:17

Noone is getting back to me

<p>So i called Miway last week to cancel my policy because i feel like their increase was unjustified and not specific to me as a customer who has been with them for over 3 years and have never claimed anything more than road side assistance, a team leader spoke to me, she was very friendly but promised me the consultant i spoke to would come back to me which didn't happen. As i explained to this team leader, not only have i received a cheaper quote from elsewhere, i am also going on maternity leave soon and will certainly not be paying the amount i am being charged, please address this issue before debit date next week. thanks</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply29 Aug 2016, 10:57
Official

We’re so sorry for keeping you waiting initially and for any hassles we have caused you! Busi has since been in touch to assist and we thank you for giving us another chance to make things right.

Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!


Kind regards,
The MiWay Team