N
Njabulo
1 reviews | Active since Jan 2022
23 Jun 2023, 17:48
Nonsensical service
My previous claim of the way you guys replaced my window with a cheap glass , on top of the monthly installment which is high i pay everymonth , now you dont want to cover my scratch and dents which happend between the period of 18th and 19th ,
My last three claims i must add money from my personal savings. Your consultants are rude and unprofessional
How is that possible , can someone explain to me , i really regret why i left my previous insurance which i wont mention
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MiWay Insurance's replyOfficial
23 Jun 2023, 17:51It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply23 Jun 2023, 17:51
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team