None payment of Claims

Dear Ms Cele

We refer to your complaint below.

Kindly send us a complete report from your mechanic that indicates that the damage to the radiator etc is accident related, the report must please also provide clear photos and a clear explanation on the proximate cause of the damage.

We will thereafter send the report to our assessing department for a review and revert to you.

We hope you find the above in order.

Good day This attached is a request fir documents from Miway insurance. I'm surprised that they are asking for documents I.e qoute and Mechanic report of which they have been asking to us as well to the Dealer, but still asking for documents again as qouted above their email.

I think that is the kind of fooling us or delaying the process, Durban North UD, Middleburgh as well as Tzaneen, they were receiving documents emailed to them.