RR
Ridwaan R
1 reviews | Active since Oct 2010
30 Mar 2016, 15:39
Non existent staff
I submitted a claim on 20 March and received a email with my case number and details of the Miway representative. I have tried calling the representative daily and sent numerous emails but had no reply whatsoever from Buhle Mdhuli. 10 days later still no response and I have no idea where I stand with the claim or if all my documents I sent was received. <br> I really didn't expect such horrible service from Miway.
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MiWay Insurance's replyOfficial
04 Apr 2016, 15:08Hello Ridwaan786,
We need to sincerely apologise for the hassles you experienced and we assure you that it is never our intention to frustrate you in any way!
Buhle has since been in touch to discuss your concerns with you in more detail and to explain what documents we need from you to finalise your claim.
Please don't hesitate to give us a call if you need any further assistance in the interim!
Kind regards,
The MiWay Team
We need to sincerely apologise for the hassles you experienced and we assure you that it is never our intention to frustrate you in any way!
Buhle has since been in touch to discuss your concerns with you in more detail and to explain what documents we need from you to finalise your claim.
Please don't hesitate to give us a call if you need any further assistance in the interim!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply04 Apr 2016, 15:08
Official
Hello Ridwaan786,
We need to sincerely apologise for the hassles you experienced and we assure you that it is never our intention to frustrate you in any way!
Buhle has since been in touch to discuss your concerns with you in more detail and to explain what documents we need from you to finalise your claim.
Please don't hesitate to give us a call if you need any further assistance in the interim!
Kind regards,
The MiWay Team
We need to sincerely apologise for the hassles you experienced and we assure you that it is never our intention to frustrate you in any way!
Buhle has since been in touch to discuss your concerns with you in more detail and to explain what documents we need from you to finalise your claim.
Please don't hesitate to give us a call if you need any further assistance in the interim!
Kind regards,
The MiWay Team
Best regards,