Non existent service
I haven’t even started the policy so am cancelling it before it’s even activated. They do not have the correct address yet have chosen to ignore several emails (I refuse to phone and go through all their ridiculous voice information that goes on and on and on and push buttons then be put on hold) as it’s so much quicker than phoning.
I cannot believe the atrocious service before my policy even starts! Amazing that they cannot get my address right, ignore my emails to fix it, yet if I have a claim they will repudiate saying that my address was incorrect.
Bunch of clowns.
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Replies (1)MiWay Insurance's replyOfficial
08 Jul 2023, 11:03 We don’t like hearing that you’ve been frustrated with our service; please accept our sincere apologies! We’ve let the relevant team know, and someone will be in touch with you soon to sort things out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply08 Jul 2023, 11:03
Official
We don’t like hearing that you’ve been frustrated with our service; please accept our sincere apologies! We’ve let the relevant team know, and someone will be in touch with you soon to sort things out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
