Non-Existent Service

Yesterday morning I sent an email to MiWay on their contact form to cancel my insurance with immediate effect. No courtesy of a return call, probably waiting for the debit order to go through. This is a reflection of poor customer service. It appears that client claims are exactly the same. If this is how they operate then I want absolutely nothing to do with an insurer who behaves in this manner. Imagine if there was a claim and now you wait two days for a response or for them to acknowledge.