GM
Gugulethu M

1 reviews | Active since Aug 2019

06 Aug 2019, 08:06

NOMHLE MABE you service is EXCEPTIONAL ????

What an excellent service from NOMHLE MABE!!!???? On the 10th of July I was involved in a car accident and I was at fault. It was my first accident and I was very traumatized and couldn't understand what just happened. It was my first accident so I was clueless about a lot of things. I was assigned to NOMHLE MABE ????!!!She contacted me on the 12 of July and took my statement. Since that day she was on top of things. We communicated almost every day, I would just drop her an email asking her for an update and she would call and update me. My claim was settled and she paid the bank that was financing my car but I wanted to explore other options which meant she must reverse the whole process and start afresh. I know I caused her so much stress because now it meant she must request the bank to return the money back to the Miway account....and they were giving her the run around but she didn't give up until the matter was resolved. Yesterday everything was finalized. Everything was done my way and I'm a happy client. I will just miss talking to NOMHLE every day. Wish to meet her one day! Keep up the hard work and stay humbled or and I forgot to mention that we never clashed even 1 day.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply06 Aug 2019, 08:16
Official
Wow - this is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Nomhle is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come! Best regards,
The MiWay Team