No written quotes.

So after being constantly called by miWay agents about a vehicle insurance quote I finally give in and spend 30 minutes of my time on the phone to get a quote. The agent who handles this is very friendly and I have no issue with her. Then, in order to actually be given the quote, I have to be transferred to a "financial consultant". She rambles off the premium and I have to ask her to repeat it. I then ask that she email me the details so I can look over the policy documents at my leisure before making a decision. "What do you mean? " she says, " we will send you all the details when the policy is approved". I tell her I do not accept that. She must email me the quote and the policy information so I can check the fine-print. I do not make financial decisions based on telephonic discussions. She is obviously not happy. Two days later, still haven't got my quote.