No-Way Insurance

On 25 March, I was involved in an accident in which another vehicle collided with mine. I promptly logged a claim and provided all the required details, including the requested self-assessment photographs. The claim was subsequently approved, and I was informed that Renew-It Sandton would contact me to carry out the repair work.

Upon reviewing feedback about Renew-It Sandton, I was concerned by the number of negative reviews and therefore requested that MiWay recommend an alternative repairer. Unfortunately, I did not receive any response to this request. As time passed without feedback, I proceeded to have the vehicle repaired at a local repairer, covering the cost out of my own pocket.

I informed MiWay of these developments and was advised to submit the invoice for the repairs for reimbur*****t consideration, with the assurance that feedback would be provided. I duly submitted the invoice; however, I have yet to receive any further communication regarding this matter.

Seven days later, I contacted MiWay again, only to be told that no consultants were available to assist me. This level of service is extremely disappointing.