NT
Nthabiseng T

1 reviews | Active since Jan 2017

19 Jan 2017, 15:28

No Value for Money

<p>We recently bought a car and took insurance with miway, being the first ever car insurance we had we trusted miway as it came highly reccomended by friends and family. I am very disapointed to say that we have not ssen this greatness that everyone talks about.</p> <p>We had an accident & claimed, we learnt that our access was over R20 000 and queried this, but we never got any help or feedback. We sent emails back and forth and no one helped, a lady sent us a voice receording of the time we took insurance and never contacted us again.</p> <p>We then asked to change plans as our current plan was very expensive and we asked for someone to contact us with other cheaper options, but nothing has happened since.</p> <p> </p> <p>How does this make Miway graet???? they are pathetic, if i was to refer someone, i would never recommend Miway at all.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply20 Jan 2017, 11:32
Official

We really value your feedback and please accept our apology for the let-down. We have passed your message on and an agent will be in touch.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply30 Jan 2017, 21:09
Official

We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you! Latisha has since been trying to get in touch, but has unfortunately been struggling to reach you. Please give us a shout in the interim if you need any further assistance!

Kind regards,
The MiWay Team