SN
Sinazo N

1 reviews | Active since Apr 2013

28 Oct 2016, 07:21

No third party cover-they just don't mention it to you when taking their insurance

<p>I'm very disappointed in the way that Miway handled my claim, according to them they are rejecting the claim for the third party as it was UNFORESEEN, what kind of nonsense is that? You take insurance because you know there are UNFORESEEN incidents that happen. Now we have to pay the third party out of our own pockets because Miway refuses to pay.</p> <p>Accidents are unforeseen hence we have insurance ,for Miway to say they are rejecting the claim because it was unforeseen is a lame excuse.</p> <p>It is clear to me that Miway does not have third party cover, it’s just that they do not inform their clients when taking insurance.</p> <p>It is also clear that Miway does not care about the safety of their clients, what if the third party harms my husband? What will Miway do about that? If my husband dies , I'll be the one who is a widow at the age of 31 and my children will not have a father, as young as they are.</p> <p>I have been a Miway client from 2012 and I always reffered people to them saying they were the best, only to find out that they are actually the worst insurance company ever.</p> <p> </p> <p> </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply28 Oct 2016, 08:27
Official

Thank you for your comments. We’ll get a legal advisor to get in touch to discuss your concerns.


Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply31 Oct 2016, 11:51
Official

Thanks for taking the time to comment and for the opportunity given to respond!

We’re sorry to hear that you are not happy with the outcome of the claim against your policy, unfortunately our decision remains unchanged. Madeleine has already been in touch to discuss the outcome and she has advised which steps to take if you are not happy. Please feel free to give us a call if you need further assistance!


Best regards,
The MiWay Team