WM
Wayne M
1 reviews | Active since May 2016
01 Jul 2017, 10:05
No Support
<p>We have 3 vehicles covered by Miway and last night my wife broke down at King Shaka International Airport. She called myway road side assistance and asked for help to have the vehicle towed to a service provider 25kms away. She was told that she can only be towed a total of 40kms and that is for a return trip so she would have to pay the difference. This is not what her policy says. </p>
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MiWay Insurance's replyOfficial
03 Jul 2017, 09:46We need to unconditionally apologise for making you feel undervalued and we assure you that it is never our intention to do so! Michael has since called to discuss your concerns with you in more details and he also assured you of the pay-back .
We urge you to let us know if you need help with anything else in the interim!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply03 Jul 2017, 09:46
Official
We need to unconditionally apologise for making you feel undervalued and we assure you that it is never our intention to do so! Michael has since called to discuss your concerns with you in more details and he also assured you of the pay-back .
We urge you to let us know if you need help with anything else in the interim!
Kind regards,
The MiWay Team
Best regards,