TJ
Tyson J

1 reviews | Active since Mar 2009

06 Jan 2023, 19:52

No staff available to cancel

I phoned in to cancel my policy only to be informed that all staff were on training and thus unable to assist/cancel my policy. I was informed that I would get a call back yet no one contacted me at all. This is unacceptable and unprofessional. I trust that through this communication that I will be finally assisted with my request.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Jan 2023, 08:03
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you. 
 
Best regards,
The MiWay Team