DB
Dennis B
1 reviews | Active since Apr 2016
25 Jan 2021, 13:33
No service recieved for current customers
Good day. Is this how you treat your own customers? Wednesday 20/01 @ 11:11am I phoned Miway, spoke to someone and told me Legal dept will get back to me in 72 hours. Its already past due date of 3 days. And no word. I have send an message also on friday, as I need urgent information and documents.
Still waiting. I am getting better service from the person I am cliaming froms insurance company.
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Replies (2)DB
Dennis B's updateReviewer Update
25 Jan 2021, 13:46My DM on your facebook page was eventually answered.
DB
Dennis B's update25 Jan 2021, 13:46
Reviewer Update
My DM on your facebook page was eventually answered.
MiWay Insurance's replyOfficial
25 Jan 2021, 14:50We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply25 Jan 2021, 14:50
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team