no service. might as well not have insurance

Item: MiWay Insurance
Rating: 1
Author: seaviewsarah S

I lodged a claim on my household insurance following a power surge on 23 May. My claim was submitted on 24 May.

Up until today (18 June), I do not not know how my claim will be settled. Their assessors came and took away my appliances more than 1 week ago but have not got back to me.

I have had no fridge or TV, not router etc since 23 May.

Helpful (0)

Replies (2)

MiWay Insurance's replyOfficial

18 Jun 2018, 11:39

Thanks for bringing this to our attention. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance's reply18 Jun 2018, 11:39

Official

Thanks for bringing this to our attention. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance's replyOfficial

22 Jun 2018, 11:58

We are sorry for the inconvenience caused with your claim. We believe that Andre has been in touch to discuss the way forward - we are happy to hear that you are satisfied with the feedback.

Please don’t hesitate to give us a call should you need anything else.

Best regards,
The MiWay Team

MiWay Insurance's reply22 Jun 2018, 11:58

Official

We are sorry for the inconvenience caused with your claim. We believe that Andre has been in touch to discuss the way forward - we are happy to hear that you are satisfied with the feedback.

Please don’t hesitate to give us a call should you need anything else.

Best regards,
The MiWay Team